About Us

Meet the Team

PMI Charlotte Metro is a family owned and operated property management company that can support all your residential needs. We know from experience that owning a rental property is stressful and can take up a lot of your time and effort. We are here to do all the hard work for you, so that you can do things you enjoy, while we do what we enjoy. Our team has the knowledge and experience to take care of all your property management needs from finding tenants, maintenance, evictions, marketing, and more.

You can trust that if you need us, we will be there. Our customers are our number one priority, and you can rest assured that we provide customer service like no other. Our customers can trust that we will find solutions to all issues in a timely manner. We promise to treat your investment as we would our own to ensure you get the best return on your investment. We can start by providing you with your own comprehensive planned based on your certain needs. Your success is our success.

Picture of Chad Smart
Chad Smart Co-Founder and Director of Sales

Chad Smart, Co-Founder and Director of Sales, was born and raised with an entrepreneurial mind set. After serving in the U.S. Navy and spending many years working in finance, it was time for him to have his real estate dreams come to fruition. He moved himself and his family to the surrounding Charlotte, N.C. area, to team up with his brother in building a rental property business. Within four years, this family team dedicated all their time to purchasing, completely repairing, renovating, and renting out eight-single family homes. At the same time, he also worked a full-time job in finance and head of commercial real estate, at a Fortune 500 company.

After an underwhelming search for a property management company for his own rental properties, he realized that there was no one better to manage these properties than the same family team has been working with for years. He knew each member could bring their own skills and abilities to the table to ensure a reliable and customer-centric property management company. With that, PMI Charlotte Metro was born. Chad’s extensive experience and entrepreneurial tenacity makes him an integral part of the PMI Charlotte Metro team.

Picture of Chip Smart
Chip Smart Co-Founder and Director of Maintenance

Chip Smart, Co-Founder and Director of Maintenance has over ten years of experience as a project manager and maintenance coordinator. During those years he has developed expertise on building codes, construction safety, and best building practices specifically for rental properties. He has also created and fostered great working relationships with vendors you can trust. Chip brings to your property, the same focus on detail that he expects for his own properties. Using all this knowledge and experience, he will ensure that your property is maintained in the most efficient way possible to maximize your investment.

Picture of Samantha Smart
Samantha Smart Co-Founder and Director of Operations

Samantha Smart, Co-Founder and Director of Operations, has spent years of her life dedicated to helping others as a Registered Nurse. As a nurse she has been there for her patients’ every single need, and she will have the same dedication to our customers at PMI Charlotte Metro. During her time as a nurse, she has also perfected her communication and critical thinking skills, as well as the ability to demonstrate these skills in high-stress, fast-paced environments. Samantha can have tough conversations in a caring and diplomatic manner. These abilities paired with Sam’s eagerness to succeed make her the perfect person to help you with every need to make your business successful.

Picture of Jill Smart
Jill Smart Co-Founder and Director of Social Media

Jill Smart is PMI Charlotte Metro’s social media expert. She has years of experience in creativity, thinking outside the box, and resourcefulness as an elementary school teacher. Making learning fun and exciting is her whole life, so she is the perfect person to take our social media to the next level. Not only is she going to keep you up to date on what’s happening with PMI Metro Charlotte, but she is also going to keep our followers up to date on all the latest in real estate, maintaining properties, and the happenings in the Charlotte area.